(09) 394 8000 enquiries@skopik.nz

IT Support

Are you looking for IT Support?
Commercial IT support is crucial for every business. If your network goes down, you lose customers and money. All computers need some TLC whether it’s software updates and upgrades. We offer a wide range of services from networking, server upgrades, relocation, router configurations to secure remote access.

Our qualified technicians pride themselves on providing outstanding computer solutions.

IT Support Services

it support auckland

Skopik offers a wide array of IT services for small, medium and large businesses. We can offer onsite support or remote help when your network needs it most.

We can customize service packages that get exactly what you need – whether it’s day-to-day maintenance tasks or emergency such as power outages affecting all devices simultaneously.

Skopik is confident that no matter how big your business grows, our team has the right skill set needed to match any need for your business.

    Your IT Technicians

    it support services new zealand

    Skopik’s qualified IT technicians can conduct an audit of your systems to accurately measure the health of your system.

    We can then provide recommendations and work with you to create a cost-effective implementation plan to ensure you achieve your IT goals.

    Every company needs a robust IT support system with robust hardware and general IT service management.

    Commercial IT Services

    Networking

    In the business world we spend a significant amount of time utilising networks. Whether you have an unsecured wireless network or not, it is important to know how to use the latest technology to protect your information.

    Computer networks are complicated, hard to set up and difficult to manage without the right help. We can have you set up and running in no time!

    UPS

    Uninterruptible Power Supply (UPS) devices keep computer systems and IT equipment safe and operational during power outages and other power problems to stay up and running.

    A properly sized UPS can protect a PC or server for several minutes in the event of an electrical outage, giving users time to safely save their work with no data loss

    Fibre to Your Business

    Make sure you’re on the best internet speed for your needs. Some of the benefits to having fibre optic cables installed in your business are: It gives you a direct, non-shared connection with high-speed internet as it runs all the way into your building.

    There will be no waiting for someone else on the network to download something before you can upload or vice versa

    Router Configurations

    Skopik will properly configure your router and optimize your wireless network settings for the best performance.
    – Configuring your wireless connection for optimal speed and range
    – Optimizing settings to ensure you have ample bandwidth left over after all devices are connected
    – Updating firmware, software, or a faulty router if needed

    Secure Remote Access

    SRA prevents unauthorized access to a specific account or network. Think of it as a combination of a password and an electronic key. Both are needed to access an account or network, so if hackers get one they can’t use the other.

    We recognise that there is more than one way for you to connect your devices in your network – wired connections with Ethernet cables, wireless networks using

    Media Storage and Backups -Pictures/Audio/Documents

    We can set your Media Storage and Backups for your home devices. This includes all of your devices, such as computers, tablets and smartphones. We can also set up cloud storage for you to backup everything offsite in case of a disaster or theft.

    IT Managed Services

    As managed IT service providers, we can take the responsibility of managing your systems and providing round-the-clock monitoring. We provide issue resolutions and reports to you when necessary for an efficient work environment.

    • Managed Networks and Infrastructure
    • Managed Security
    • Managed Support Services
    • Managed Print Services
    • Managed Cloud Infrastructure
    • Managed Software as a Service (SaaS)
    • Managed Wireless and Mobile Computing
    • Managed Communication Services
    • Data Analytics

    The managed service market is vast and diverse, which means that there are solutions for every business size.

    Whether you need a little or a lot from Skopik as your IT support provider, we can provide it with the flexibility to meet any budget.

    Testimonials

    I only have praise for the team at SKOPIK. We had the pleasure of working with Jeff. He is a shining example of professionalism and true customer service, something that can’t be said for all service industries. He was able to come up with a solution with great communication. There was no fuss and I would recommend SKOPIK to all my family and friends.
    Al Peychers

    Click For More Info